For Cancellation or Modification of reservations, a notice is required at least 72 hours, or for some special occasions/events, up to 30 days notice may be required. You will be notified when making  the reservation. For your record, all cancellations & modifications must be requested via E-mail.

... If cancellation notice is not provided, or provided less than the required time, the customer will be charged a "No-show Fee" or a "Cancellation Fee" (equal to one night at the regular room rate).  In case of multiple rooms reserved, the credit card on file under which the rooms are held will be charged for each room.
We'll do our best to fill the empty room/s after a cancellation, and if we are successful no cancellation fee would be charged. Otherwise a "Cancellation Fee" (one night regular room rate) will be applied on your credit card (previously arranged extended-stay/special rates will be disregarded). In High-Season (May 30 - Oct. 15) "Cancellation" and "No-Show" fees are at a rate of two nights at the regular room rate (special rates are disregarded).

Changing the length of reservation.
Changing the length of a reservation, will result in a change of the nightly room rate.
Minimum length of reservation is two nights.

 

We automatically apply a discount on a consecutive, multiple nights reservation.  The longer the stay, the higher the discount.  (One night reservations are usually at a higher rate, unless the room is available only for that night). Our Online Booking System also offers better rates for longer stays.
 

Unfortunately as much as we love pets, we are not able to accommodate any pets. The entire facility is pets free.
 

There are "City Safety Regulations" that affects the number of people allowed to reside in the premises at the same time.  Therefore, we can only accommodate maximum of two guests per room.
 

Room rates are based on Single or Double occupancy and varies depending on the length of stay.

Our Online-booking system automatically calculates the applicable discount for extended stay, based on Single or Double occupancy as well.

Rates are agreed upon before or at the time of making the reservation (prior to the arrival date) and will be reflected in you e-mail confirmation of reservation. E-mail address must be provided to be able to receive a written confirmation of your reservation.

Changing the length or dates of your reservation may result in a rate change.

A charge of $19.00/night applies for each additional occupant.
 

We require a valid credit card information to secure and guarantee your reservation.

We do not charge the credit card in advance. Prior to guest arrival we obtain a pre-authorization from the Credit Card Company to ensure C.C. validity.
 

No deposit is required. However during special events ie: a conference, and multiple rooms reservations a non-refundable deposit at the rate of (one nightly) for each room booked will be charged.
 

Guests are required to settle their accommodation charges with our establishment the day before the departure date.

Credit Card Payments: The credit card on file provided to secure the reservation, will be used to settle the bill payment unless otherwise requested in advance (usually at the time making the reservation).

If payment is to be made personally by the guest credit card, it must be swiped trough the C.C. processing electronic equipment the day before departure.

Balmoral House accepts no liability whatsoever for any injury or loss sustained by guests or any other visitors while in the home, or for any loss or damage caused to any property brought to the premises. No responsibility is accepted for any death, illness, loss or damage to property and/or motor vehicles.